If you change your mind, please contact us as early as possible. Our processing time takes 2 to 6 business days, so be sure to let us know within that timeframe. We accept cancellation requests as long as the parcel has not yet been forwarded to our logistics partner.
Exception: Official albums, Season’s Greetings, and Lightstick orders are final and cannot be canceled, refunded, or returned. For more information, please visit this page.
