Since Albums, Season’s Greetings, and Lightsticks are limited-edition and collectible items, all sales are final — meaning we can’t accept cancellations, returns, or exchanges for these products. Many of these items include exclusive content (like photocards, posters, or gifts) that makes them extra special but also impossible for us to resell once opened.
If you’re worried about potential defects or missing pieces, we highly recommend filming a full unboxing video from the moment before you open your package. That way, if something’s wrong, we’ll be able to better assist you!
We hope for your understanding on this, as it helps us keep offering these awesome collectibles to everyone. And of course, if you have any questions before placing your order, feel free to reach out — our support team is always happy to help!
